Otter
Otter.ai
Avoid
Otter's privacy policy says it improves the service by training its own AI on de-identified audio recordings and on transcriptions that may still contain personal information. It also uses data-labeling providers to build training data. The policy describes opt-outs for advertising and for sale of personal information. It does not describe a setting that turns off training on meeting transcripts. That is the wrong default for client or employee meetings.
Last checked 2026-11-10
Data-safety checklist
Trains on your data by default
Yes
The privacy policy lists training proprietary AI on de-identified audio and on transcriptions, which may contain personal information, as a purpose, under consent or legitimate interests.How to opt out
Steps
We did not find a meeting-training opt-out in the privacy policy. The opt-outs that are written down are for Google Analytics, personalized ads, and the sale or sharing of personal information.Data retention
What they keep
When Otter is a processor, it says it keeps personal information as needed to provide the service or as the law allows. A day count for recordings is not stated.BAA / HIPAA
Unknown
The privacy policy text we read does not offer a business associate agreement.Certifications
1 listed
- Unknown
Enterprise and admin controls
Controls
Unknown. The policy describes processor terms when there is an agreement, but it does not document an admin switch that stops model training.Sources
1 pages