Slack AI
Slack
Safe
Slack says customer data never leaves Slack-controlled infrastructure and is never used to train large language models. AI features only use messages the person can already see, and third-party models hosted by Slack do not retain the request after it is processed. Owners and admins can turn features off. Message content you keep in Slack still follows the workspace retention settings. A business associate agreement for Slack AI is not stated on the page we read.
Last checked 2026-11-10
Data-safety checklist
Trains on your data by default
No
Slack's AI security article says customer data is never used to train third-party LLMs, and that it is not used to train large language models at all.How to opt out
Steps
No user opt-out is required for training. Owners and admins can decide which AI features members may use. On Enterprise plans, org owners and admins have that control.Data retention
What they keep
An AI summary that is posted into a message or canvas is kept under the organization's existing Slack retention settings. The model request itself is not retained by the third-party model after processing, according to Slack.BAA / HIPAA
Unknown
The AI security article does not mention HIPAA or a business associate agreement.Certifications
1 listed
- Unknown on the AI article. Slack says the features uphold Slack's existing enterprise security and compliance requirements.
Enterprise and admin controls
Controls
Admins can disable or limit AI features. Access follows existing Slack permissions. Enterprise org owners and admins control availability.Sources
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