Perplexity Enterprise
Perplexity
Safe
Perplexity's enterprise terms say it will not use customer content to train or fine-tune generative models, and its help center says the same promise binds third-party model providers. Uploaded files on Enterprise are kept for 7 days, and larger plans can set a custom retention period. That is a reasonable default for ordinary business questions. A HIPAA business associate agreement is not mentioned on the pages we read.
Last checked 2026-11-10
Data-safety checklist
Trains on your data by default
No
The enterprise terms say Perplexity shall not use customer content to train, retrain, or fine-tune generative models, and shall not authorize third parties to do so. The help center says enterprise data is never used to train or fine-tune Perplexity's models.How to opt out
Steps
No opt-out is required. If the organization downgrades to a Free or non-Enterprise plan, Perplexity says the consumer default applies and someone must opt out manually.Data retention
What they keep
Uploaded files are retained for 7 days. Organizations with 50 or more Enterprise Pro seats, or one Enterprise Max seat, can set a custom retention period and force deletion. A lapsed subscription does not, by itself, switch the data into training.BAA / HIPAA
Unknown
The enterprise terms incorporate a data processing addendum. They do not mention HIPAA or a business associate agreement in the sections we read.Certifications
1 listed
- Unknown
Enterprise and admin controls
Controls
Admins on qualifying seat counts can set retention and force deletion. User content in a workspace is not visible to other members unless the product is used to share it. Marketing use of contact details is described separately and does not include customer content.Sources
3 pages