ChatGPT Business
OpenAI
Careful
OpenAI says ChatGPT Business workspace data is excluded from training by default, and each person has their own chat history. That is the right default for ordinary business text. It is still Careful because OpenAI's HIPAA guide says ChatGPT Business is not an eligible service, and because some older OpenAI pages still use the name ChatGPT Team for the same no-training promise. Confirm which contract you signed before you treat it as Enterprise.
Last checked 2026-11-10
Data-safety checklist
Trains on your data by default
No
OpenAI's Business help page says OpenAI will not train on your workspace's data and that business data is excluded from training by default. The same no-training default is stated for ChatGPT Team on the March 13, 2026 model-performance page.How to opt out
Steps
No opt-out is required for training. It is already off. OpenAI says response feedback on Business does not permit training on the conversation unless a separate agreement says otherwise. Admins can turn response feedback on or off.Data retention
What they keep
Unknown. The Enterprise privacy page describes admin-controlled retention for Enterprise, Healthcare, and Edu, and does not give the same sentence for Business.BAA / HIPAA
No
OpenAI's HIPAA guide says ChatGPT Business is not an eligible service. Consumer plans are not eligible either.Certifications
1 listed
- SOC 2 Type 2 (the trust portal says the report covered ChatGPT Team)
Enterprise and admin controls
Controls
Each user has their own chat and Codex history. Other members do not automatically see those chats. Admins can allow or disable response feedback. Finer retention controls are described for Enterprise, not in the Business page we read.Sources
5 pages